Return & Refund Policy

Customers can return their order within 14 days of their receipt. All items returned must be in their original condition to be eligible for a full refund. 
Clothing must be unworn and undamaged, with tags still attached.
Toys and accessories should be in their original, undamaged packaging or have their tags still attached.
Cosmetics and jewellery (pierced earrings) are non returnable for hygiene reasons.

Items that do not reach these requirements will not be eligible for refunds; and will be returned to the customer. Customers are responsible for the cost of the return shipping. If an item arrives damaged, we will need you to send a photo as proof before we can begin the return process, this will be cross referenced to a photo taken before shipping.

Please ensure to read through the items description carefully. If you do have an issue with an order please contact the shop, with your order number attached, and we will do our best to resolve the situation.